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Permanent solutions

Parts and services

Alimak provides industry-leading product and customer support services to the owners and operators of Alimak permanent vertical access equipment. With a global service network which expands over 100 countries, Alimak offers a complete range of service and support solutions including; service packages, preventative maintenance and repairs, inspections, refurbishments, genuine replacement parts, training and asset management tailored to manage the total lifecycle of Alimak equipment.

Our service teams are powered by Service Protocol

Alimak’s service management is powered by Service Protocol, a web-based tool that streamlines field service management. Used by service technicians, administrative teams, and managers, it allows us to level up our service support and increase operational sustainability by streamlining processes, enhancing our customer support, and eliminating paperwork.

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