Permanent solutions
Parts and services
Alimak provides industry-leading product and customer support services to the owners and operators of Alimak permanent vertical access equipment. With a global service network which expands over 100 countries, Alimak offers a complete range of service and support solutions including; service packages, preventative maintenance and repairs, inspections, refurbishments, genuine replacement parts, training and asset management tailored to manage the total lifecycle of Alimak equipment.
Genuine Alimak parts are sourced and exchanged to enhance performance and prolong operational life
Dedicated Alimak training to support the safe operation, maintenance, and installation of Alimak equipment
For customers facing demanding applications or unique installation challenges, supported by Alimak’s extensive expertise in engineered elevator solutions.
Comprehensive range of service contracts, maintenance programmes, and repair solutions to ensure maximum uptime.
Alimak retrofit and refurbishment solutions revitalise ageing equipment, improving safety, extending lifecycle, and reducing costs.
Alimak’s service management is powered by Service Protocol, a web-based tool that streamlines field service management. Used by service technicians, administrative teams, and managers, it allows us to level up our service support and increase operational sustainability by streamlining processes, enhancing our customer support, and eliminating paperwork.